Speaker Submission Workflow

  • Content design for a speaker management workflow designed to allow conference speakers to enter their proposals for speaking sessions.

    • My role - Content design

    • Scope - 1 year

    • Stakeholders - UX Design, Research, Product Management, Legal, Localization

  • Individuals who want to submit their talks for consideration for specific conferences were previously faced with a complicated and hard-to-navigate workflow.

    This project focused on improving the workflow, while maintaining consistency with the pages that planners use to manage the speaker submissions.

  • I was the sole content designer embedded onto an 8-person design team, and this project was juggled concurrently with 3-4 other projects that were shipping on a similar time frame.

    Cvent’s abstract submission process involves several steps: the planner sets the submission criteria and opens submissions, then speakers submit their abstracts for review. The planners then assign reviewers for each submission, and each submission is reviewed, assigned a score, and either accepted or declined. If a submission is accepted, the planner can then create a session and speakers from the details of that submission.

    This project touched all parts of that workflow, but mainly focused on the speaker workflow to submit their work for review.

    Considerations included the semantics of specific Cvent language, the ease of submitting work, and the ability to enter in identifying submission criteria which tied into the information that would be generated into a session if that submission was accepted.

    As an example, the speaker had to select a ‘presentation type’ on entering their submission details. It was crucial that the presentation types both (1) made sense to the speaker, and (2) corresponded to the presentation types on the backend, used by planners to create the session.

  • This project was a case study in working within a complex system where small changes had to be cross-referenced with several team members to ensure consistency across the product.

    Skills I honed for this project included stakeholder collaboration, project management, and growing my understanding of Cvent’s information architecture.